Banking & Securities Fraud Mortgage Fraud US Department of Justice (DOJ)


“The U.S. Trustees Program . . . was one of the first federal agencies to investigate mortgage servicer abuse of homeowners in financial distress. . . . They have worked tirelessly to seek justice for homeowners who were treated unfairly and taxpayers who footed the bill.  And the information and evidence that these teams compiled — and the expertise they provided — was essential in reaching this historic settlement.”

— Attorney General Eric J. Holder
(February 9, 2012, Statement at the Press Conference on the Mortgage Servicers Settlement) 

The National Mortgage Settlement

On February 9, 2012, the Attorney General announced that the federal government and 49 states had reached a settlement agreement with the nation’s five largest mortgage servicers to address mortgage servicing, foreclosure, and bankruptcy abuses (the “National Mortgage Settlement”).  On April 4, 2012, the United States District Court for the District of Columbia entered orders approving the settlement.

The National Mortgage Settlement is the largest consumer financial protection settlement in United States history.  The National Mortgage Settlement settles certain state and federal investigations relating to mortgage servicing abuses including abuses in the bankruptcy process.

This site provides resources for homeowners in, or considering, bankruptcy as well as trustees who administer bankrupt estates.  General information concerning the National Mortgage Settlement including settlement documents, general FAQs, and other important documents can be found at

Information available on this site should not be considered legal advice.  The United States Trustee Program is prohibited from providing legal advice to private individuals.» RESOURCES

For Borrowers in Bankruptcy and Trustees:

The one-page information sheet about the settlement provided at Section 341 Creditor Meetings
[PDF – 81 KB]

El documento de una página que se proporciona en las reuniones de la Sección 341 de los acreedores
[PDF – 113 KB]

Frequently Asked Questions (FAQs) [PDF – 97 KB]


The National Mortgage Settlement Web site

Office of Mortgage Oversight (formed by the Monitor, Joseph Smith, to assist his compliance monitoring under the National Mortgage Settlement)

Department of Justice Press Release announcing the settlement

ABI Journal article of March 2012: $25 Billion Mortgage Servicer Settlement: Implications for the U.S. Trustee Program and the Bankruptcy System

ABI Podcast – Features ABI Resident Scholar David Epstein talking with Clifford J. White III, Director, and Ramona D. Elliott, Deputy Director and General Counsel, of the U.S. Trustee Program, about the $25 billion mortgage servicing settlementUpdated January 18, 2017